Shipping & Delivery Policy

Physical Goods Shipping (Printers)

• Warehouse Origin: 139 Powhatan Tri, Versailles, KY 40383, USA.
• Handling Time: Orders are processed and dispatched within 24 business hours.
• Transit Times: Standard ground delivery delivers in 2 to 5 business days nationwide via UPS, FedEx, or USPS.
• Tracking: Real-time tracking numbers are emailed as soon as the package leaves our warehouse.
• Shipping Rates: Free shipping on qualifying orders over $99; standard flat shipping of $9.99 on smaller hardware orders.

Electronic Software Delivery

Digital software licenses carry $0 Shipping Fee. License keys and official setup links are transmitted immediately to your billing email address upon phone verification, and can also be accessed directly in your Stepinstall.com account dashboard.