Contact Customer Service
We are here to assist with product inquiries, order tracking, and returns
Mailing & Warehouse Address
139 Powhatan Tri
Versailles, KY 40383, USA
Frequently Asked Questions
How are digital licenses delivered?
Software keys are dispatched immediately to your email address and accessible directly in your account dashboard upon verification.
What is your return policy?
We offer a 30-day money-back guarantee. Physical hardware must be in original condition with packaging. Digital licenses that have not been redeemed can be refunded within 30 days.
Do you provide remote computer repair?
No. Stepinstall.com is an independent retailer of hardware and digital licenses. We do not provide remote repair, computer fixing, or third-party tech support.